![]() If purchased during this time, you will have 60 days to return your item. What If The Return Window Has Passed: Returns past the 30-day return window will not be accepted unless your item was purchased within the holiday return period, –. However, the cost for alteration will not be refunded to you. Various items can be altered by UNIQLO when you purchase them these items can also be returned for a full refund or exchange using the same methods as everything else. Hawaii is a specific exception where it has its own return policies for UNIQLO stores, and you may not return, exchange, or price match any items purchased in Hawaii in other states, and any items you purchase outside from Hawaii can not be returned within Hawaii. This is the case for refunds, exchanges, and price adjustments. Returns must be within the same country where you purchased the item, so items purchased in Canada can’t be returned in the United States. ![]() The same location in most cases means the same country, but there are some exceptions in each country. You must return your UNIQLO purchase to the same location you made the purchase. What Are The Limitations To Different UNIQLO Stores? However, you may choose to exchange your item for the same item in a different size or color without a gift receipt. Otherwise, returning the item will issue a refund back to the original purchaser’s payment method. Gift items must come with a gift receipt. Items marked as final sale, clearance, or where you receive a discount for a product with a known defect can not be returned for a refund or exchange of any kind.Ĭertain products such as facemasks can not be returned but will be clearly stamped as a final sale when you make the original purchase. If you return an item without a receipt, then you will only be able to exchange your item for the same item in a different size or color. You only need to provide an original receipt along with all packaging. When you return an unused item to UNIQLO, you will get a full refund to the payment method you originally used. Find the closest address that accepts returns and mail the item back.Option 2: Return In-Store Purchased By Mail Bring your item to the drop-off location or FedEx drop-off location.Package your item and add the return label.FedEx return has a flat rate $7 fee deducted from your refund.To start the return process, complete your online return form.However, some in-store purchases can be returned by mail if no local UNIQLO stores are available to you. Online orders must be returned by mail and not returned to a store. Online orders can not be returned to a physical UNIQLO store and must be returned by mail to the warehouse.īring your item, original receipt, and all packaging to the store where you purchased your item and present it to the checkout or returns counter for your order to be refunded or exchanged. UNIQLO will allow you to return items purchased in-store back to a UNIQLO store if there are no UNIQLO stores close to you, then you can return the item by mail to several locations around the country. If the price of your item drops within 14 days of purchase, you can request a price adjustment on your item in-store. Either you find your own shipping, or there is a flat $7 fee if you use the UNIQLO return shipping option.Īny clearance items or final sale items can not be returned for exchange or refund, so ensure you want the item before making the purchase. Online orders can be returned for a full refund, but the shipping costs are your responsibility. So items missing packaging, damaged, or showing heavy use will not be accepted for refund or exchange. You need to return your item to the same location that it was purchased in a condition that allows UNIQLO to resell the item. You must provide a receipt for a full refund, and you need to provide all packaging, including tags with the product in the same condition as when it was purchased. UNIQLO allows you to return most items purchased in-store or online for up to 30 days. However, many people are used to a more relaxed return policy that companies like Amazon have set for their customers. The UNIQLO return policy is fairly reasonable and standard compared to many other similar stores like L.L. ![]() In-store purchases must be returned in-store, and online purchases must be mailed back. UNIQLO allows you to return most items that have been purchased in-store or online for a full refund as long as you can provide a receipt and return all packaging so that UNIQLO can resell the item.
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